Form field overridden after signing and confirming the packageWednesday, August 9, 2023 at 12:14am
We are facing this issue intermittently in production.
We have a grid on our template which includes set of `Country Code` and `Phone Number` fields.
The issue is - after package is signed and completed, API call that returns document approval object, has Country Code populated with last 4 digits from Phone number field. But the PDF of the signed document has "1" populated in the Country Code (shown in the screenshot 1). Country code is an editable field and is populated with "1" by default.
Here's what we noticed in evidence summary - it shows "Form Feild" event after the package was signed and submitted (please see the red box in the screenshot 2).
Not sure why this event occurred when package should not be edited because it's already signed. Can you please give some directions?