FULLNAME signature block format changing between English and French
Friday, September 30, 2016 at 04:15amHello,
I am not sure if this is an issue with the APEX SDK, REST API, or bug in eSignLive. We are using the APEX SDK to create the package + documents in one call from a custom Salesforce page. Our signature blocks are built in 2 parts: a FULLNAME signature, and an input LABEL with a timestamp of the signature. The FULLNAME signature block in English shows up correctly when someone signs, with the "E-SIGNED by FirstName LastName" text followed by the timestamp; however, if that exact same document is signed in french, we see 2 timestamps: the input LABEL's timestamp is generate normally, but the FULLNAME signature block will also generate one.
I've looked around in the documentation but I couldn't find any attribute pointing to the format of the FULLNAME signature block. How do we show or hide the timestamp on the FULLNAME signature ?
Here is the JSON for the English signature block:
"fields": [
{
"id": "Qcewbi73sEw3",
"subtype": "LABEL",
"extract": false,
"page": 7,
"top": 421.1999816894531,
"data": null,
"height": 19.5,
"binding": "{approval.signed}",
"extractAnchor": null,
"left": 219.6999969482422,
"validation": null,
"width": 149.5,
"type": "INPUT",
"value": "yyyy-MM-dd HH:mm:ss 'GMT'",
"name": ""
},
{
"id": "oE6fluyq0VMD",
"subtype": "FULLNAME",
"extract": false,
"page": 7,
"top": 377.7969055175781,
"data": null,
"height": 40.29999923706055,
"binding": null,
"extractAnchor": null,
"left": 220.67498779296875,
"validation": null,
"width": 175.5,
"type": "SIGNATURE",
"value": "",
"name": "70bXnSFLVL4L"
}
],
And here is the french version:
"fields": [
{
"id": "ApiJNMpaSTIS",
"subtype": "LABEL",
"data": null,
"page": 5,
"top": 911.2999877929688,
"height": 19.5,
"binding": "{approval.signed}",
"extractAnchor": null,
"validation": null,
"width": 149.5,
"left": 74.0999984741211,
"extract": false,
"type": "INPUT",
"value": "yyyy-MM-dd HH:mm:ss 'GMT'",
"name": ""
},
{
"id": "XCWgppSjKb4K",
"subtype": "FULLNAME",
"data": null,
"page": 5,
"top": 866.492919921875,
"height": 40.29999923706055,
"binding": null,
"extractAnchor": null,
"validation": null,
"width": 175.5,
"left": 75.07499694824219,
"extract": false,
"type": "SIGNATURE",
"value": "",
"name": "K2Di8CLiaVc8"
}
],
I have also attached screenshots of the signature blocks if that helps.
Thanks in advance
Reply to: FULLNAME signature block format changing between English and French
Wednesday, October 5, 2016 at 06:13amReply to: FULLNAME signature block format changing between English and French
Wednesday, October 5, 2016 at 04:27amReply to: FULLNAME signature block format changing between English and French
Wednesday, October 5, 2016 at 06:33amReply to: FULLNAME signature block format changing between English and French
Wednesday, October 5, 2016 at 06:38amReply to: FULLNAME signature block format changing between English and French
Tuesday, April 2, 2019 at 03:01amReply to: FULLNAME signature block format changing between English and French
Tuesday, April 2, 2019 at 05:12am