How to sign a signet document ?
Tuesday, March 22, 2022 at 07:50amHi,
We plan to used signed documents with our custumer.
The document we will use is already signed by one of our managers.
When we use one signed document, the first signature is lost.
DMN
Reply to: How to sign a signet document ?
Tuesday, March 22, 2022 at 08:29amHi DMN,
Unfortunately I believe it's expected that if you are uploading a previously signed document, all the existing sealed certificates will be flattened as you are experiencing. If you want to keep both signatures active, you'll have to recreate the transaction and have both signers sign again.
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer
Reply to: How to sign a signet document ?
Tuesday, March 22, 2022 at 08:46amHi,
Thanks for your reply.
We want to use a digital seal for our company. It will be applied during a separate digital flow.
So, the document to be signed will already be signed.
DMN