internal server error when get signing url
Wednesday, January 10, 2024 at 01:38pmI started getting 500 errors from onespan api when try to get signing url for a package role
http response received:
{
messageKey: 'error.internal.default',
message: 'Unexpected error. We apologize for any inconvenience this may have caused you, please try again. If the problem persists, please contact our support team.',
code: 500,
name: 'Unhandled Server Error'
}
BTW I'm using sandbox environment
Is something that i'm doing wrong?
Reply to: internal server error when get signing url
Wednesday, January 10, 2024 at 03:26pmHi Luciano,
Can you share the API endpoint, the request headers, and the request payload you are using? Also, can you try the same API with Postman to see if the issue persists?
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer
Reply to: internal server error when get signing url
Tuesday, January 16, 2024 at 09:27amHi Duo,
I was creating a signing url for a role that didn't exist in the transaction. I don't have access to that particular payload anymore, but the context was that