zsaade

java.io.FileNotFoundException when registering a user

0 votes

Dear All

I have activated a user using angular orechestration front end project, and when I’m trying to register the customer using MSS 4.25.0 android platform sample mobile application, I’m getting the below exception after entering the “PIN” and “Confirm PIN” and invoking the “OK”  button.

    java.io.FileNotFoundException: http://192.168.21.20:8080/v1/orchestration-commands
        at com.android.okhttp.internal.huc.HttpURLConnectionImpl.getInputStream(HttpURLConnectionImpl.java:251)
        at com.vasco.orchestration.sample.utils.HTTPUtils.getConnectionRawResponse(HTTPUtils.java:139)
        at com.vasco.orchestration.sample.utils.HTTPUtils.performRawPostNetworkRequestPrivate(HTTPUtils.java:126)
        at com.vasco.orchestration.sample.utils.HTTPUtils.performRawPostNetworkRequestJson(HTTPUtils.java:95)
        at com.vasco.orchestration.sample.utils.HTTPUtils.performJSONRequest(HTTPUtils.java:171)
        at com.vasco.orchestration.sample.utils.CommandSender.doInBackground(CommandSender.java:52)
        at com.vasco.orchestration.sample.utils.CommandSender.doInBackground(CommandSender.java:30)
        at android.os.AsyncTask$2.call(AsyncTask.java:333)
        at java.util.concurrent.FutureTask.run(FutureTask.java:266)
        at android.os.AsyncTask$SerialExecutor$1.run(AsyncTask.java:245)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
        at java.lang.Thread.run(Thread.java:764)

Best Regards


Reply to: java.io.FileNotFoundException when registering a user

0 votes

Hi,

Did you mean Orchestration SDK 4.24.1? If you reached to the point to enter and confirm the PIN that means the registration has been successful. Probably you had an issue during the activation, did you make sure to pass the correct activation password along with the user identifier to Orchestration SDK client prior to receiving the above exception?

Thanks,

Hakim


Reply to: java.io.FileNotFoundException when registering a user

0 votes

Hi

The Mobile Security Suite Version is 4.25.0 including the Orchestration SDK and I'm passing the correct UserID and Activation Password.

Best Regards
 


Reply to: java.io.FileNotFoundException when registering a user

0 votes

Hi Ziad,

Then It seems that you have the exception on a production environment, could you please report the issue in detail to [email protected]. Also, your designated Sale's Engineer will be notified to follow up with you.

Regards,

Hakim


Reply to: java.io.FileNotFoundException when registering a user

0 votes

I'm in the same situation. Still getting same error message.

 

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