javascript error when clicking Sign

Hi pchahal,

Thanks for your post! Are you seeing this error trace when draw a capture signature?

index.js:65 Uncaught (in promise) TypeError: fullscreen error
    at index.js:65
    at Function.t.capsig (index.js:65)
    at ef (capsig.js:19)
    at CapsigSignatureButton.js:93
    at hooks.js:65

If that's the case, you can try to add an inline attribute allowfullscreen="true" to your iframe tag:

<iframe src="the_signing_url" width="1000px" height="900px" allowfullscreen="true"></iframe>

Please let me know if this works for you.

Duo

Hi Duo,

adding the allowfullscreen, fixed the console error. 

So now I have added event listners, and after signing i get these 2 events

ESL:MESSAGE:REGISTER
ESL:MESSAGE:STARTED:DOCUMENT_CONFIRM

should i also receive this event ESL:MESSAGE:SUCCESS:SIGNER_COMPLETE?

since i want to redirect to a different page, when its done

thx

par.

Hi par,

Have you clicked the "Confirm" button at the bottom of the screen?  (To complete signing, you need to first click-to-sign, then confirm the signature) Also, could you share the package ID of this transcation?

Duo