dozcent | Posts: 2

Make attachments uploaded by first signer visible for the second signer

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Looks like if the first signer uploads required attachments they are not shown to the second signer... But in our logic the second signer makes decision based on uploaded attachment...

Duo_Liang | Posts: 3776

Reply to: Make attachments uploaded by first signer visible for the second signer

0 votes
Hi dozcent, There's a potential workaround for this use case: • Listened for the ‘attachment complete’ event • Put the transaction into Draft • Downloaded the attachment • Added the attachment to the transaction as a document without any signature • Restarted the transaction But if this is not an acceptable solution for your production, an Enhancement Request for production behavior change would be a better accommodation for this use case. At the meantime, "Require signers to approve documents uploaded by previous signers" is already a candidate in OneSpan Sign. You could contact our support team at [email protected] with your business motivation to fill in another ER for yourself and I would definitely update this thread once there's any updates. Hope this could help! Duo

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