tidanlemire

Mark as sent but don't want email to be sent

Friday, June 10, 2016 at 03:56am
0 votes
Hi, I'm using the REST apis. Everything is woking fine for creating packages, adding document, signature and textfields and getting the signing url. But when we mark the package as SENT, we do not want esignlive to automatically send an email to the signers. We want to handle the signing in an iFrame on our platform. Thanks Daniel
Approved Answer
harishaidary

Reply to: Mark as sent but don't want email to be sent

Friday, June 10, 2016 at 04:46am
0 votes
Hey Daniel, You will have to send our support team a request to turn off automatic emails after sending your packages. [email protected]
Haris Haidary OneSpan Technical Consultant
tidanlemire

Reply to: Mark as sent but don't want email to be sent

Friday, June 10, 2016 at 05:27am
0 votes
ok so this can't be done for specific packages it has to be done for the entire account ?
harishaidary

Reply to: Mark as sent but don't want email to be sent

Friday, June 10, 2016 at 05:30am
0 votes
Unfortunately, email notifications is on an account level and not package level.
Haris Haidary OneSpan Technical Consultant

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