Notary Handdrawn values question
Monday, June 3, 2019 at 10:27amGuys,
I am seeing some weird results when trying to change the notary capture signature. Can you please fill me in on each of these items and if they are working as intended.
1. Notary Capture Signature not using the most current capture signature after being updated.
EX: I updated the Notary capture signature value to look like a script signature. I then uploaded a package with that Notary on it. I then updated the Notary signature again to something different and proceeded to upload another document package with the same Notary. Since I updated the notary in OS with a new handdrawn value, both packages, which haven't been signed at this point, should have the same Notary capture signature value. I went in and sign the first package that was created with the script looking signature and it shows the script looking signature. Then I went into the second package that was created with a different signature and that different signature was on the page. Since I updated the Notary after I sent both packages, should both packages have the exact same signature as they were not signed prior to updating the Notary? Below are the examples of the two packages in our sandbox.
First PackageID: EcY2ow_VENDSTAzfdyrUK0CpbMQ=
Second PackageID : NdUNhrxhWdMN7lndnbbCtRdvK0U=
2. If the Notary Capture Signature is blank in the system and I upload a handdrawn value for the Notary is my JSON package, why is this not overriding what is currently in the system?
EX. I cleared out the value of the Notary Capture Signature. I then uploaded a package with the handdrawn value of the Notary set. When I logged in as the Notary, the signature was not uploaded. When I tried to sign the document as the Notary, the signature capture was also blank. Isn't this value suppose to override what is in the system, for this specific package?
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