Topic Replies Freshness Views Users
Document Verification with Facial Comparison
Identificationmiddle name

Looking for some more information on this.  We have set this up to use with signing events and was told you must insert the name exactly how it appears the persons identification.  We have found lately that sometimes you must…
windows logon authentication error

Hello Everyone please i am new  user for one spam technology, please when i did the setting for windows logon authentication at the customer side  i face this error "Digipass authentication failed Details failed to search on…
How to authenticate on Linux?

For work I have to use the One Span Authenticator. But I use a Librem 5 phone.

Where can I find the Authenticator application to use on the Librem 5 to authenticate myself?
Results screens

Hi

 

Is there any customisation available in the results screen to amend the wording on the failure to identify screen in the POC environment? or any workflows with alternative results screens

 <…
Rapid Proof Of Concept/Technical Evaluation - IDV Launcher - Description of predefined matcher settings
IDVRPOCDemoTechnical EvaluationRapid POCmatcherdefinition

Hi Everyone,
We recently received an email asking for more detail regarding how the Rapid Proof of Concept and the Technical Evaluation - IDV Launcher, are configured for the matcher settings.  The matcher settings are the…
iOS 15 Breaks Auth-ES

Has anyone had experience with using the iOS 15.0 public beta and Auth-ES? The app no longer functions and just crashes on launch. Hoping this will be fixed before iOS for live.
Onespan eIDV POC - example return
eIDV POC

Hi,

 

Please could you post an example of a return after someone completes the verification process.

Please provide an example of both the JSON file and the PDF return.

Many Thanks
Get Evidence API

Hi I have a question about the Get Evidence API, a dev has asked about how the pdf is assembled as the example response in the documentation shows a series of values such as below:

…
User model & create transaction in RPOC

Hi,

 

Using the workflow - "Identity Verification only Workflow with UAT testing rules" with the matchers that are enabled/disabled can the user model be populated with dummy data for birth_surname, title,…
Users dropping out of the system before completing the flow

Hi,

If a user does not complete the workflow at any point can they reenter the workflow using the same transaction_id or would they have to start a new transaction?

Thanks 

Brian
IDV Audit Trail Structure
IDVaudit trailevidence packevidenceevidence summary

Hi All,

The Identity Verification solution contains an evidence pack that is created at the end of every transaction.  In order to access the evidence pack, an API is called and a PDF is generated and the download is…