Reply to: Signing Ceremony can't be displayed on IOS or MacOS Safari v11.4 or below
Friday, April 24, 2020 at 06:33pm
0
votes
Hi Lori,
If you are integrating Signing Ceremony into an Iframe, then it might because of the Safari third-party cookie restriction (either end-user turned off the "Prevent Cross-Site Tracking" settings in Safari, or only accept third-party cookie from a visited, therefore trusted site), which is general to all scenarios when you embed 3rd party cookie in iframe with Safari.
If this is your case, either you can instruct your signer to turn off the application settings, or a common workaround everyone is using is to first open a new window with your OneSpan Sign environment (for say https://sandbox.esignlive.com), then close the window after loading, like the code sample provided in this post.
Duo
Duo LiangOneSpan Evangelism and Partner Integrations Developer
Reply to: Signing Ceremony can't be displayed on IOS or MacOS Safari v11.4 or below
Friday, April 24, 2020 at 06:33pmHi Lori,
If you are integrating Signing Ceremony into an Iframe, then it might because of the Safari third-party cookie restriction (either end-user turned off the "Prevent Cross-Site Tracking" settings in Safari, or only accept third-party cookie from a visited, therefore trusted site), which is general to all scenarios when you embed 3rd party cookie in iframe with Safari.
If this is your case, either you can instruct your signer to turn off the application settings, or a common workaround everyone is using is to first open a new window with your OneSpan Sign environment (for say https://sandbox.esignlive.com), then close the window after loading, like the code sample provided in this post.
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer