I've been having a bit of trouble connecting to the Canadian sandbox environment. The specific error message I'm getting is: "Could not get package. Exception: Object reference not set to an instance of an object."
Here's the code (irrelevant bits stripped out):
Dim _eslClient As New EslClient("Our API Key goes here", "https://sandbox.e-signlive.ca/api")
Dim docPackage As DocumentPackage
Dim pkgId As New PackageId("Package ID Goes Here")
docPackage = _eslClient.GetPackage(pkgId)
And that's when it throws a System.Net.Sockets.SocketException and we get the error code.
For the record, I've also tried
without any success. That one also threw a socket exception and gave a similar error message.
This is .NET Framework 4.8 (we recently upgraded). The package IDs are coming straight from the callback and we've verified the API key is correct, so I'm at a little bit of a loss. The version of Silanis.ESL.dll is 18.104.22.168 and the Runetime Version is v2.0.50727.