Posts: 153 nehme WithNavigator Option Not Showing Tuesday, January 28, 2020 at 12:59pm 0 votes Hello, We used to see the Navigator option while signing the document but now it is now showing in SandBox!! Thanks Nehme Attachments image_0.png9.84 KB January 28 Created January 28 Last Updated 4 years ago Last Reply 6 Replies 72 Views 2 Users 0 Likes 1 Links Posts: 3752 Duo_Liang Reply to: WithNavigator Option Not Showing Tuesday, January 28, 2020 at 01:27pm 0 votes Hi Nehme, Can you provide me with a package ID so that I can help you check the package settings? I did a quick test in US2 Sandbox and the navigator showed up at my end. Duo Duo Liang OneSpan Evangelism and Partner Integrations Developer Log in or register to post comments Posts: 153 nehme Reply to: Hi Nehme, Can you… Tuesday, January 28, 2020 at 02:09pm 0 votes Hello Duo, Check it in Canadian SandBox. I package already has settings withNavigator. Thanks, Nehme Log in or register to post comments Posts: 3752 Duo_Liang Reply to: WithNavigator Option Not Showing Tuesday, January 28, 2020 at 02:24pm 0 votes Hello Nehme, Thanks for bringing it up to us! This is a known issue introduced by 11.32 release and the patch will be deployed to the CA Sandbox very soon. Duo Duo Liang OneSpan Evangelism and Partner Integrations Developer Log in or register to post comments Posts: 153 nehme Reply to: Hello Nehme, Thanks for… Tuesday, January 28, 2020 at 03:12pm 0 votes Hello Duo, Thanks for the update! Please keep me updated when the patch is applied in CA SandBox. Thanks, Nehme Log in or register to post comments Posts: 153 nehme Reply to: Hello Duo, Thanks for the… Monday, February 3, 2020 at 08:15am 0 votes Good Morning Duo, The issue is fine now. We can see the navigator in Canadian SandBox. Thanks, for the continuous support :). Thanks, Nehme Log in or register to post comments Posts: 3752 Duo_Liang Reply to: WithNavigator Option Not Showing Monday, February 3, 2020 at 08:29am 0 votes Glad to hear that! Duo Duo Liang OneSpan Evangelism and Partner Integrations Developer Log in or register to post comments
Posts: 3752 Duo_Liang Reply to: WithNavigator Option Not Showing Tuesday, January 28, 2020 at 01:27pm 0 votes Hi Nehme, Can you provide me with a package ID so that I can help you check the package settings? I did a quick test in US2 Sandbox and the navigator showed up at my end. Duo Duo Liang OneSpan Evangelism and Partner Integrations Developer Log in or register to post comments
Posts: 153 nehme Reply to: Hi Nehme, Can you… Tuesday, January 28, 2020 at 02:09pm 0 votes Hello Duo, Check it in Canadian SandBox. I package already has settings withNavigator. Thanks, Nehme Log in or register to post comments
Posts: 3752 Duo_Liang Reply to: WithNavigator Option Not Showing Tuesday, January 28, 2020 at 02:24pm 0 votes Hello Nehme, Thanks for bringing it up to us! This is a known issue introduced by 11.32 release and the patch will be deployed to the CA Sandbox very soon. Duo Duo Liang OneSpan Evangelism and Partner Integrations Developer Log in or register to post comments
Posts: 153 nehme Reply to: Hello Nehme, Thanks for… Tuesday, January 28, 2020 at 03:12pm 0 votes Hello Duo, Thanks for the update! Please keep me updated when the patch is applied in CA SandBox. Thanks, Nehme Log in or register to post comments
Posts: 153 nehme Reply to: Hello Duo, Thanks for the… Monday, February 3, 2020 at 08:15am 0 votes Good Morning Duo, The issue is fine now. We can see the navigator in Canadian SandBox. Thanks, for the continuous support :). Thanks, Nehme Log in or register to post comments
Posts: 3752 Duo_Liang Reply to: WithNavigator Option Not Showing Monday, February 3, 2020 at 08:29am 0 votes Glad to hear that! Duo Duo Liang OneSpan Evangelism and Partner Integrations Developer Log in or register to post comments
Reply to: WithNavigator Option Not Showing
Tuesday, January 28, 2020 at 01:27pmHi Nehme,
Can you provide me with a package ID so that I can help you check the package settings? I did a quick test in US2 Sandbox and the navigator showed up at my end.
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer
Reply to: Hi Nehme, Can you…
Tuesday, January 28, 2020 at 02:09pmHello Duo,
Check it in Canadian SandBox. I package already has settings withNavigator.
Thanks,
Nehme
Reply to: WithNavigator Option Not Showing
Tuesday, January 28, 2020 at 02:24pmHello Nehme,
Thanks for bringing it up to us! This is a known issue introduced by 11.32 release and the patch will be deployed to the CA Sandbox very soon.
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer
Reply to: Hello Nehme, Thanks for…
Tuesday, January 28, 2020 at 03:12pmHello Duo,
Thanks for the update!
Please keep me updated when the patch is applied in CA SandBox.
Thanks,
Nehme
Reply to: Hello Duo, Thanks for the…
Monday, February 3, 2020 at 08:15amGood Morning Duo,
The issue is fine now. We can see the navigator in Canadian SandBox.
Thanks, for the continuous support :).
Thanks,
Nehme
Reply to: WithNavigator Option Not Showing
Monday, February 3, 2020 at 08:29amGlad to hear that!
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer