PCC with Remote Desktop Apps
Thursday, September 28, 2023 at 04:05pmWe are supporting one of our clients and we are using AnyDesk as a support application. Will using this app affect the functionality of the PCC when the customer is trying to test whether they can sign a document?
Reply to: PCC with Remote Desktop Apps
Friday, September 29, 2023 at 07:15amHi Eduardo,
Thanks for your post!
As per AnyDesk's documentation:
AnyDesk clients use the TCP-Ports 80, 443, and 6568 to establish connections. It is however sufficient if just one of these is opened.
AnyDesk’s “Discovery” feature uses a free port in the range of 50001–50003 and the IP 239.255.102.18 as default values for communication.
It can be necessary to whitelist AnyDesk for firewalls or other network traffic monitoring software, by making an exception for: “*.net.anydesk.com“
On the other hand, OneSpan Sign’s JavaScript library expects the PCC executable to use one of these six ports as per this guide:
26666
31222
32444
44555
47777
48888
From what I see, it doesn't look like using AnyDesk will affect the functionality of PCC. But still, please perform some tests to validate this.
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer