marioneil

Redeliver Callback in case of Exception

Wednesday, August 30, 2017 at 11:42am
0 votes
Hi In case there is exception when we handle a call back from Silanis, can we send back a HTTP error response (4xx) to Silanis, so that Silanis can attempt to redeliver a callback. If Silanis does redeliver, then how many times will it attempt the redelivery. Regards Mario
harishaidary

Reply to: Redeliver Callback in case of Exception

Thursday, August 31, 2017 at 06:10am
0 votes
Hi Mario, The esignlive application only makes one attempt at notifying your listener. If for any reason the callback fails, then you will receive an email notification. There won't be any attempts to resend notifications for an event.
Haris Haidary OneSpan Technical Consultant
harishaidary

Reply to: Redeliver Callback in case of Exception

Friday, September 1, 2017 at 11:35am
0 votes
Hi Mario, I made a mistake in my statement above. eSignLive actually makes 3 attempts at notifying your listener before sending the callback failure email. Though, when the callback failure email is sent, there won't be anymore attempts to resend that particular event. Regards,
Haris Haidary OneSpan Technical Consultant

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