talk2bks | Posts: 36

Sender Invites are not going out

Tuesday, August 5, 2025 at 01:33pm
0 votes

From apps.esignlive.com, I invited 5 people back to back. the first one send an email invite to the user, they accepted and got set up.

The remaining 4 users did not receive an email. I've looked at the spam filters, quarantine, everywhere. In MS Exhchange, I ran an email trace and nothing pops up. How can I get these users onboarded?

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