Session Expired Event Notifier

Hi Jimmy, Currently, there's no direct notifier for "signer session expired" event. From my test, I noticed there will be a "feedback container is no longer supported" warning but I won't consider it as a trigger. So for temporary, you can build this capability at your own side. After you receive the last notifier from iFrame, the signer session will be expired after a fixed timeout (by default it's a 30 mins and you can set this timeout by contacting our support). So you can use a count down clock in your front end listening to this event. At the same time, you can fill in an ER form by contacting [email protected] for enhancement of this feature. Hope this could help you! Duo

Hi Jimmy, Alternatively, there's a workaround for you: #1, modify your "signer redirect url" attribute, link it to a source within your domain (in the example, i used child.html). To change your redirect url, you'd contact our support team. #2, in this internal source, you directly call an IIFE JS function, to post message to your parent window by

(function(){
		window.parent.postMessage('ESL:MESSAGE:ERROR:SESSION_EXPIRE', "*");
})();

#3, in your parent page, you can receive and handle this message like what you did to other notifiers send from OneSpan Sign (in the example, I refreshed the iFrame page):

function receiveMessage(event) {
			var origin = event.origin || event.originalEvent.origin;
			var data = event.data;
			console.log(data, origin);

			switch (data) {
				case 'ESL:MESSAGE:ERROR:SESSION_EXPIRE':
					document.getElementById("myIframe").src += "";
					break;
				default:
					event.source.postMessage(data, origin)
					break;
			}
		}

The attachment is the full complete code. Hope this could help you! Duo