Sudipta

Slowness in eSignLive APIs

0 votes
We have been facing slowness and unresponsiveness for SDK method calls as well as API calls. Are the services down?

Reply to: Slowness in eSignLive APIs

0 votes
It's unusable for me this afternoon, completely sluggish, getting signed out then errors when trying to sign back in.

Reply to: Slowness in eSignLive APIs

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There was a short downtime right around the time you posted. The best place to look for information on outages (planned and unplanned) would be in the Trust Center. All should be fine, now.

- Michael

Director, Partner and Developer Technologies, OneSpan

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Reply to: Slowness in eSignLive APIs

0 votes
It has been flakey for us all afternoon - at best, it has been very slow. At worst, we have been getting periodic 500s. Started for us around 12:30 (MDT).

Reply to: Slowness in eSignLive APIs

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Is there some kind of eSignLive health check API which we can use to automate the process of finding out outages of the service?

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