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Community User | Posts: 8831

Slowness in eSignLive APIs

Friday, June 1, 2018 at 11:11am
0 votes
We have been facing slowness and unresponsiveness for SDK method calls as well as API calls. Are the services down?
Community User | Posts: 8831

Reply to: Slowness in eSignLive APIs

Friday, June 1, 2018 at 11:14am
0 votes
It's unusable for me this afternoon, completely sluggish, getting signed out then errors when trying to sign back in.
Community User | Posts: 8831

Reply to: Slowness in eSignLive APIs

Friday, June 1, 2018 at 11:44am
0 votes
There was a short downtime right around the time you posted. The best place to look for information on outages (planned and unplanned) would be in the Trust Center. All should be fine, now.
Nick Hill | Posts: 40

Reply to: Slowness in eSignLive APIs

Friday, June 1, 2018 at 12:31pm
0 votes
It has been flakey for us all afternoon - at best, it has been very slow. At worst, we have been getting periodic 500s. Started for us around 12:30 (MDT).
Community User | Posts: 8831

Reply to: Slowness in eSignLive APIs

Saturday, June 2, 2018 at 06:54am
0 votes
Is there some kind of eSignLive health check API which we can use to automate the process of finding out outages of the service?

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