forbinProgramming

Supporting documents in a signing ceremony

Friday, May 10, 2019 at 04:13am
0 votes
I’m trying to figure out how to add the ability for customers to upload supporting documents to a signing ceremony. Below is the output of what I’m sending to set up a package before json encoding. I’ve looked over the documentation and it looks similar to that but it still isn’t giving the option to upload documents in the signing ceremony. Please advise.
Duo_Liang

Reply to: Supporting documents in a signing ceremony

Friday, May 10, 2019 at 08:24am
0 votes
Hey there, For the first glance, your payload looks fine to me. To verify whether you've successfully added the attachment request, you can go check your package page at web portal dashboard. (attachment1) And I noticed that the Attachment Upload Button would only appear after your signer confirmed the Default-Consent Document. Don't know whether you have realized this. And BTW, I detached your attachment as there's personal info inside. :) Hope this could help! Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer

Attachments
5-10-1.png32.9 KB
forbinProgramming

Reply to: Supporting documents in a signing ceremony

Friday, May 10, 2019 at 10:08am
0 votes
ah yeah good call on my attachment. I just remembered when reading your reply that i had support turn off the Default-Consent Document so thats why its not there any more. Thanks for the help!

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