sgomez

Translations for Electronic Disclosures and Signatures Consent document

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Hello, How can we "select" via API the proper translation of Electronic Disclosures and Signatures Consent document? Best regards

Reply to: Translations for Electronic Disclosures and Signatures Consent document

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Hey Santiago, Unfortunately, for the actual translation of the consent, we only have the english and french translations available. If you want, you can choose your own consent form as the default one. You'll have to send our support team a request for this. To select the package language, you'll have to define the language parameter in your JSON payload when creating your package:
{
  "visibility": "ACCOUNT",
  "type": "PACKAGE",
  "status": "DRAFT",
  "description": "package language in spanish",
  "language": "es",
  "name": "Example package"
}
Haris Haidary OneSpan Technical Consultant

Reply to: Translations for Electronic Disclosures and Signatures Consent document

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Hello Haris, You mention that OneSpan has both an English and French translation available, but how do we create a transaction that will use the French D&C document? Will setting the transaction language to French automatically include the French D&C document? Thanks, Peter

Reply to: Translations for Electronic Disclosures and Signatures Consent document

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Hi Peter, Your assumption is correct, as long as you've set language as French during transaction creation, the French version Default Consent will be automatic added instead of English version. To note, because DC can only be added at transaction creation time, if you want to change the DC language afterwards, you can either create another new package or delete the existing DC and added your customized one. Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


Reply to: Translations for Electronic Disclosures and Signatures Consent document

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Thank you Duo for clarifying this for me, much appreciated.

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