mikcanf

Updates to Package and Sender data

0 votes

Regarding Updates to Package data, there appears to be a date/time data field called "update".  The Package also seems to have a similar date/time data field called "update" for Sender info contained inside a Package.  Do these "update" fields get changed for any/all changes, or only for specific events/changes?

There is a specific "create date/time" for DRAFT txn status, and for COMPLETE txn status, but not for "IN PROGRESS" (SENT) txn status status.  If a txn status is "IN PROGRESS" (SENT), can I rely on the "update" date/time field to tell me when status changed to "IN PROGRESS" (SENT)?  This question also applies to the other 4 txn status's e.g. TRASHED, OPTED_OUT, DECLINED and ARCHIVED.


Reply to: Updates to Package and Sender data

0 votes

Hi Mike,

 

For package level "updated", it's the latest update date for this package. Not all events update this date, for example: signer simply accessing and viewing the signing ceremony won't update the package (but this event is recorded by the audit trail), but signer signing a signature updates the packages. Other events like package status change also updates the package. 

For "sender" > "updated", sender update date seems never changed at my accounts, and I am not aware the use of it. I will let you know if I figured it out.

 

If you are interested in recording the package status change, a suggested way is to set up a callback listener and listen to the events relate to the status change.

My blog "Callback Event Notification – Part 1" sorts out all callback events regarding to status change (7 statuses) and package manipulation actions(trash, restore and delete)

We also have a series of guides with working examples showcasing you how to set up the callback listener.

 

Duo 

Duo Liang OneSpan Evangelism and Partner Integrations Developer


Hello! Looks like you're enjoying the discussion, but haven't signed up for an account.

When you create an account, we remember exactly what you've read, so you always come right back where you left off