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Upload mutiple files again one requested document

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I want to request customer to upload his last tax return as part of a transaction. However, customer may actually has the tax return captured in many separate files (e.g. 1 page per file) as he is taking photos via his phone. I tried to upload 2 files against a single requested document and only the last uploaded file will be stored against the package. How can I allow uploading of many physical files against one single requested document?

Reply to: Upload mutiple files again one requested document

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I think the way you'll probably have to handle this, for now is to require one attachment and add another optional attachment or two for any overflow that can't be uploaded to the first. To put multiple files against a single request would require a feature change in the product. If you'd like to post in the Enhancement Ideas forum, our product managers regularly look through those posts for ideas for future releases.

- Michael

Director, Partner and Developer Technologies, OneSpan

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