Validation Error -on uploadApiDocument, The number of Pre-Verify results does not match the number of documents that were sent for verification.
Friday, August 15, 2025 at 03:01pmWe've started getting this error message on test cases that have previously worked with the same JDK version. Can you point me in the right direction?
com.silanis.esl.sdk.internal.EslServerException: Could not upload document to package. Exception: HTTP POST on URI https://sandbox.e-signlive.com/api/packages/zcL8xvxsiguXCQi6ZPFMxdYTGHc=/documents resulted in response with status code: [400, Bad Request]. Optional details: {"name":"Validation Error","message":"The number of Pre-Verify results does not match the number of documents that were sent for verification.","parameters":{"errorException":"PreVerifyDocumentCommand : (DE) Code 6 - PDF Library threw an exception with error message [Expected a dict object.]. "},"code":400,"messageKey":"error.validation.documentPreVerifyInvalidResponseNumberError"}
2025-08-15 15:45:33,491 INFO [stdout] (default task-393) at com.silanis.esl.sdk.service.PackageService.uploadApiDocument(PackageService.java:348)
Reply to: Validation Error -on uploadApiDocument, The number of Pre-Verify results does not match the number of documents that were sent for verification.
Monday, August 18, 2025 at 03:15pmHi Randy, we have the same problem here. For whatever reason, passing a PDF with Acrofields doesn't work anymore when creating the package...
Have you found something?
Thanks
Reply to: Validation Error -on uploadApiDocument, The number of Pre-Verify results does not match the number of documents that were sent for verification.
Monday, August 18, 2025 at 03:31pmglagace, This is the first I'm hearing of this. This a major part of our implementation for a longstanding implementation. I hope there's a workaround.
Reply to: Validation Error -on uploadApiDocument, The number of Pre-Verify results does not match the number of documents that were sent for verification.
Tuesday, August 19, 2025 at 08:47amI've tried uploading the PDF manually in the sandbox, instead of using the API, and I get the same error. The same PDF without acrofields is OK
Don't know what to think about this...
Edit: The same PDF with Acrofields still work on Production server.
Reply to: Validation Error -on uploadApiDocument, The number of Pre-Verify results does not match the number of documents that were sent for verification.
Thursday, August 21, 2025 at 12:52pmHi Randy,
I don't know if you find something on your side, but here, our problem has been fixed. We had to contact the customer support and they had to disable a feature in our sandbox account.
Hope it helps.
Reply to: Validation Error -on uploadApiDocument, The number of Pre-Verify results does not match the number of documents that were sent for verification.
Thursday, August 21, 2025 at 01:31pmThanks glagace . I did contact support last Friday and they are looking at it. I hope it's as easy as that!