23 results matched your search criteria
Forum topic
OneSpan Sign
Good afternoon,
I have 2 questions.
1. For a signing event does the email link ever expire for the customer ?
Forum topic
OneSpan Sign
Hi -
Can someone confirm to me what the state a completed transaction inherits once its retention date expires? apparently they are deleted after retention period expires rather than archive?
Forum topic
OneSpan Sign
We would like to give the customer 15 days to sign the Document but then after they have signed to reset the Expiration Date to 90 days for us to counter-sign.
In our business, the signature for a customer signifies that we will begin building the Fiber from our location to the customer site.
Forum topic
OneSpan Sign
Hi,
I have a requirement to have an expiry date to be set during package creation or package update. I have read through the request and response related to packages and configuration and still could not figure out the procedure or field where the data should be set.
Forum topic
OneSpan Sign
Please find following requirement
condition-1: We have three signers, need to be signed.
condition-2: if signer one and signer two had signed and signer three not yet signed, if the package going to be expired in one day then we need to extend it.
This applies to all the packages which will meet t
Forum topic
OneSpan Sign
We create a package where Primary and Secondary signers are both true
We set the expiry datetime for 1 hour when we create the package
We process the package, then send the uploaded documents to OneSpan to sign the documents.
Forum topic
OneSpan Sign
Hi,
I'm having issues setting the expiration date to null.
These are the functions I'm calling:
EslClient eslClient = getEslClient(companyId);
PackageId pkgId = new PackageId(packageId);
DocumentPackage dp = eslClient.GetPackage(pkgId);
dp.ExpiryDate = null;
eslClient.UpdatePackage(pkgId, dp);
Af
Forum topic
OneSpan Sign
Here is the scenario. I need to change the Expiration Date of several packages that are about to expire out 30 Days.
Forum topic
OneSpan Sign
Are there any utilities for purging expired eSignLive packages? In other words, is there anyway we could have you purge packages that are older than a certain specified number of days? Or maybe purge all packages created before a certain date?
Forum topic
OneSpan Sign
I have done following steps for the mentioned package, please let me know if there is issue with the steps,
Step 1: package had created and sent with due date ‘2019-12-31T18:30:00Z’
Step 2 : I am Listening ‘PACKAGE_EXPIRE’ event and on package Expiry event I had update the package expiry date to