36 results matched your search criteria
Forum topic
OneSpan Sign
Getting the below error while adding the attachment in esign in Oracle(Production instance)
ORA-22288: file or LOB operation FILEOPEN failed
Permission denied
While testing in non prod instances, no such error occurred.
Kindly assist as soon as possible.
Forum topic
OneSpan Sign
Good day,
I am using postman and have a few routines using the (CA) Sandbox API key and query layouts by email ID, which was working.
I have another routine where I can delete the layout based on the ID copied from the routine described in the previous line.
Forum topic
OneSpan Sign
Hi, i am trying to use the POST api /api/packages/{packageId}/attachment/{attachmentId} to add an attachment to a package but i always receive the below reply.
I am testing it through the swagger of the community portal. Any idea on the reason of the error?
Forum topic
OneSpan Sign
After doing some 11.39 SANDBOX testing; seems retrieving Sender via Email works but retrieving Sender via Sender ID does not.
Forum topic
OneSpan Sign
We are embedding the designer in an iframe. After the user clicks "Send to Sign" the package moves to in-progress status. We prevent OneSpan from sending the message; rather we send the URL via Salesforce. What is the best practice to request a new URL to send via Salesforce?
Forum topic
OneSpan Sign
We are having issues using the API key to archive messages. We are getting a 403 error.
I removed the URL/and package number, but you can see the error below.
Forum topic
OneSpan Sign
Hi!
We have some roles in our account for control access management. We want the ability for designated user (Roles & Permission) to be able to access and download the evidence summary for ALL completed packages.
Forum topic
OneSpan Sign
Hi Team,
Email failed to deliver to the Customer, but received EMAIL_BOUNCE event with message OOTO, which is incorrect in this case, it should send message as "BOUNCED" right?
FYI,
Email messages after delivery fail
Forum topic
OneSpan Sign
Hi, Is it possible to create a package with status not draft and then notify a signer at a later point. I have a use case where some signers will need to click a link through an email in order to sign and others will click a link through our portal.