OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Create Package from multiple templates
Forum topic
OneSpan Sign
Hello, Can I create a package from multiple templates? For example, I have template 1, template 2 and template 3. Can I create a package based on the 3 templates I have? Thanks
questions about esign
Forum topic
OneSpan Sign
Hello, Could you please provide answers to these questions? W What user authentication model will esignlive be using? 2- What digital certificates are esignlive using? 3- Where are the records stored and how are they inventoried in esignlive? Thank you
Auth phone number format validation rules
Forum topic
OneSpan Sign
We are trying to add validation rules in our consuming application. Could you please share what are the validation rules ( Max length, format) on the phone number that we use for authentication (please see the screenshot attached) ?   
Receiving Access Denied on Interactive API Reference Page
Forum topic
OneSpan Sign
Receiving Access Denied on Interactive API Reference Page. Occurs whether logged in or out. Previously don't think the page was behind authentication at all. Already cleared browser cache, using multiple browsers etc. How to fix? https://app.screencast.com/HAJgXOKfux8wM
Removing Silanis Disclaimers from Emails
Forum topic
OneSpan Sign
There is a disclaimer at the base of the silanis E-Sign emails. Is there a good way to remove that via a flag in the API? Attached is an image. Thanks!
Unable to add document to a package via HTTP - Internal Server Error
Forum topic
OneSpan Sign
Hi there, I've been finishing through all the threads and guides but not sure what was wrong with my code. Please see attached txt file & screenshots.
Make attachments uploaded by first signer visible for the second signer
Forum topic
OneSpan Sign
Looks like if the first signer uploads required attachments they are not shown to the second signer... But in our logic the second signer makes decision based on uploaded attachment...
Could set Q&A authentication answer restriction on account
Forum topic
OneSpan Sign
Hi, I tried sendUI to use Q&A authentication for remote signing, I found there is no any restriction for answer. I'd like to know if anywhere in the account can set restriction for the answer? Thanks   Wendy  
Decline button on mobile version
Forum topic
OneSpan Sign
Based on eSign documentation and my testing, I didn't see an option for the user to decline on the mobile version. I only saw Opt-out. Is decline not an option for mobile? Thanks.
create script to send email activation data
Forum topic
OneSpan Sign
Hi,    Is there any template how to create a script to send out activation data email to multiple user.       IDENTIKEY Authentication Server version 3.16.0.3236  Web Administration version