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629 results matched your search criteria
Detecting Package Complete with eSignLive’s Event Notifier
Forum topic
OneSpan Sign
Hello, We have decided to utilize the event notifier to allow us to manage an integration with an in-person signing session to help us control our iFrame.
Notifications and race conditions
Forum topic
OneSpan Sign
I am responding to certain inbound notification events (i.e. DOCUMENT_SIGNED and SIGNER_COMPLETE) by making outbound calls using the SDK.
Notify call
Forum topic
OneSpan Sign
Hi,
Cannot view Package when getting a package using the owner API Key
Forum topic
OneSpan Sign
Hi,   I been trying to get status' for my packages, but i am hitting a wall. I am running the following using the owner API Key and attempting to retrieve packages that are owned by a separate sender: /api/packages/:packageId
Apex SDK is not creating Transaction in Salesforce
Forum topic
OneSpan Sign
Transaction is being created in One Span through apex but transactions are not being created in Salesforce. What's the process to create the transaction in Salesforce?
Archive mutiple packages
Forum topic
OneSpan Sign
Hi, we want to keep track of the transactions that has been completed, that's why we would like to archive the transactions we already have in our DB as completed. I would like to ask if there's a way to archive multiple transaction in a single API request.
E-sign Portal Display Issue
Forum topic
OneSpan Sign
We had over 20 packages in our e-sign portal that display as expired even though the package was already completed. Does anyone know why that is? The technician indicated that the packages were completed and that signers were not receiving expiring e-mails.
How to get more information on didSynchronizeTransaction()
Forum topic
OneSpan Sign
Hello, Let's say I make three transactions offline. When I get connectivity back, the SDK automatically sync the three transactions and I receive data in the callback with didSynchronizeTransaction(). However, I only get a GUID but I don't know which of the three transactions is has been synced.
Transaction report that identifies the Delegated user that managed the transaction
Forum topic
OneSpan Sign
I have run the UI based transaction report and only the sender information is provided in the excel file. I have run the delegation report which only provides me the delegation activities, nothing transaction level related.
Event Notifications not being created for Transactions from APEX SDK
Forum topic
OneSpan Sign
We're trying to implement OneSpan Sign, but in the process of using Apex SDK, we noticed that Callback Event Notifications are not getting created for the transaction. If we create the transaction manually in Salesforce, event notifications are created for the transaction.
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