157 results matched your search criteria
When a signer SMS cellphone can be update
Forum topic
OneSpan Sign
HI, After a package is created with sms authentication, could you please let me know when I can update sms cell phone and when I can't update this sms cell phone?   Thanks  
Receiving Access Denied on Interactive API Reference Page
Forum topic
OneSpan Sign
Receiving Access Denied on Interactive API Reference Page. Occurs whether logged in or out. Previously don't think the page was behind authentication at all. Already cleared browser cache, using multiple browsers etc. How to fix? https://app.screencast.com/HAJgXOKfux8wM
Audit service details
Forum topic
OneSpan Sign
In looking at the audit service for a package there appears to be events worthy of being in an audit log but do not appear to be. For example: PIN authentication failures show up, but not that access has been locked out. I haven't tried, but does resetting the 'PIN count' get logged? Both of thes
IDV Workflow configuration
Forum topic
OneSpan Sign
Hi, We have an account with IDV enabled. We just wanted to confirm whether it is necessary for us to use the Retrieve IDV workflow api call before setting the authentication for a signer as "DV" or "DVF" while creating a package using create package api.    
Create Package throws an 403 forbidden exception
Forum topic
OneSpan Sign
Hi,   I am using api key for authentication, retrieving template works fine but when i tried to create package it thrown 403 forbidden error.   We might be missing some settings on the account. Can you guide us   Thanks
create script to send email activation data
Forum topic
OneSpan Sign
Hi,    Is there any template how to create a script to send out activation data email to multiple user.       IDENTIKEY Authentication Server version 3.16.0.3236  Web Administration version
Any Java SDK code examples for OAuth 2.0/JWT?
Forum topic
OneSpan Sign
Is there a Java SDK code example to do OAuth 2.0 for creating an EslClient? Right now I'm using clientAppId and clientAppSecret.
Using KBA
Forum topic
OneSpan Sign
Guys - We are looking at enabling KBA into our custom system.
Email and Phone Field
Forum topic
OneSpan Sign
I have certain templates that I have to list the client's email and phone.  I know that the FIELDS has some of the signer's info like Signer Name, Title, and Company, but can you also add Signer Email and Signer Phone?
User Credentials in Callback Event
Forum topic
OneSpan Sign
Hello Folks We have a requirement to authenticate the callback requests using a system user before we can process the callback.