128 results matched your search criteria
Forum topic
OneSpan Sign
Hi Team,
We are getting issue while signing complete process for last signer for the given packet ID 9tICttbBe8xTghOAXD_00JM85YU= on eSignLive sandbox.
Can you please check why we get this repeated callback for same signing complete.
Thanks,
A. Rathore
Forum topic
OneSpan Sign
In our code, we are using the change signer feature.
.CanChangeSigner()
Once a new signer is assigned, the eSL server generates random signer ID.
How can we get the signerID using .net to get the signing status of this signer.
Please note that we can't use callbacks in our environment
Forum topic
OneSpan Sign
Hi Everyone,
When you login to OneSpan, https://apps.e-signlive.ca/login, on two tabs using the same web browser, the data on one tab (such as callback url, or secret key) seems to become corrupted or changed by the other tab.
Forum topic
OneSpan Sign
I'm looking for more information on the expiration date. Can you tell me how the date and time is stored on your end? And then what is checked when the expired callback event is sent?
I would like to set it to expire today, but I get an error message saying the date must be in the future.
Forum topic
OneSpan Sign
Hi,
Is it possible to have only one ceremony for two signers ? We want to redirect the users to the signing ceremony, but we would like both signers to sign in that same redirect url.
Forum topic
OneSpan Sign
Hi ,
Please assist with "Could not download the documents to a zip file. Exception: Unexpected character encountered while parsing value: .
Forum topic
OneSpan Sign
Hi ,
I have callback listener setup and configured to trigger when there is "PACKAGE COMPLETE" , "PACKAGE DECLINE" and "EMAIL BOUNCE" events. While it works fine with the "PACKAGE COMPLETE" and "PACKAGE DECLINE" events, I am not able to get a response for "EMAIL BOUNCE".
Forum topic
OneSpan Sign
Having this url allows us to embed the signing session within our website via an embedded iframe -> https://sandbox.e-signlive.com/access?sessionToken={signerAuthenticationToken}
However, it does not allow us to get real-time/client-side status check as the signers accomplish the signing
Forum topic
OneSpan Sign
I am successfully receiving events in Salesforce for transactions I created in the OSS portal but not for any packages I create via the SDK. Is there something I need to set when I create packages via APEX?
I noticed this comment in your blog series on Salesforce events:
Forum topic
OneSpan Sign
1. I created a function app in azure portal for the callback to download docs.
2. And then I created some transactions through the Dashboard.
3.