156 results matched your search criteria
Forum topic
OneSpan Sign
Hi ,
I am trying to call the RETRIEVE INFORMATION ABOUT A PACKAGE api and getting the below error. Can you please let me know why i am seeing this error.
Forum topic
OneSpan Sign
Hi,
In our native iOS app (Swift), we get signing sessionToken from our own endpoint, and then launch webview with the URL like: https://sandbox.e-signlive.ca/access?sessionToken={sessionToken} for signing ceremony.
Forum topic
OneSpan Sign
Hello,
get the below error while create a new package one step.
*** System Error Occurred ***
Could not create a new package one step. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://apps.e-signlive.ca/api/packages.
Forum topic
OneSpan Sign
Hello,
I am getting this error while generating the signing URL:
Could not sign documents. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://apps.e-signlive.ca/api/packages/-XN_Sbs1bSm9Hbs1x3dqpUWdBUk=/documents/signed_documents.
Forum topic
OneSpan Sign
Hello,
We are running an on-premise instance of your version 6.5 product.
Forum topic
OneSpan Sign
Hi,
When I try to updatePackage() I get the following exception. I am trying to update the package with additional signer information to a placeholder block in the document when I get this problem.
Forum topic
OneSpan Sign
I have a question, when I did this tutorial check package status and download files , an
Forum topic
OneSpan Sign
Hi,
Reading older posts I could gather that following are the IP addresses for Sandbox and Production environment.
v11.0 Sandbox US: Environment URL: https://sandbox.esignlive.com
Primary IP: 54.85.59.26
Secondary IP: 54.164.84.186
Outbound IP: 54.84.89.182
v10.13.3 Production US: Environment URL
Forum topic
OneSpan Sign
Hello,
we use sdk.net in our solution and we are confronted with slowness, for example when we try to add documents that exceed 3 MB to a package, it takes up to 8 seconds per document (sdk calls this method api rest : https://docs.esignlive.com/api-docs/sandbox-us/#/Documents/api.packages._package
Forum topic
OneSpan Sign
I'm trying to get the pdf file via php using curl but I get nothing returned.
When I do the same in Postman I get the PDF file.
Here is my php code
$headers = array('Content-Type: application/json', 'Authorization: Basic '.$ApiKey, 'Accept: application/pdf', 'Connection: Keep-Alive');
$url