609 results matched your search criteria
Getting error=invalid_client_id&error_description=client%20identifier%20invalid
Forum topic
OneSpan Sign
I am connected in production Salesforce to a Sandbox trial account. I keep getting this error if I try click 'New' to create a new package or template in the eSignlive App. I can create a new Convention without issues, though.
Certificate chaining error - WebSphere Application Server
Forum topic
OneSpan Sign
Has anyone run into a Certificate chaining error when trying to make a call to createPackage? We are using IBM WebSphere BPM v8.5 and the eSignLive SDK 10.10.1, the certificate is installed in the Cell's defaultTrustStore, however,the eSignLive SDK call seems to ignore it.
Error when changing signer email address
Forum topic
OneSpan Sign
My transactions usually have the same signer for the first and third signer. I give the signer the sending URL and they enter their own name and email address for the first and third signer, and they enter the second signer's name and email address as well. 
500 Error - Adding Personal Certificate verification
Forum topic
OneSpan Sign
Hi guys,  
Error Trying to Edit a Transaction that as a rejected Attachment
Forum topic
OneSpan Sign
We have integrated with OneSpan using your .Net SDK (version 11.12.0.0 ).  We are experiencing a scenario where we have a transaction has 1 document, 1 recipient and 1 attachment request.  The document is signed and the user uploads an attachment.  The sender rejec
"messageKey":"error.validation.verifyDocument.couldNotBeFlattened","message
Forum topic
OneSpan Sign
Hi Team, I am trying create a package with pdf document part of package.
Error creating package using Apex SDK
Forum topic
OneSpan Sign
A client is receiving an error, they are trying to add a second signer to a package. This second signer will always be the same individual and will be signing after the first signer has signed.
Resource Not Found error in e-sign frame
Forum topic
OneSpan Sign
We are consuming onespan esign feature. From this morning we are getting resource not found error message in the esign frame. API url: "https://sandbox.esignlive.com/api/authenticationTokens/signer/multiUse" Console log shows the below message.
Error code onespoan_user_sobo_err
Forum topic
OneSpan Sign
The State of Ohio has just started using OneSpan sign. I have a couple of end users that get error code onespoan_user_sobo_err Any suggestions?
Creating Package from Action and Error Handling
Forum topic
OneSpan Sign
I have been asked to provide a button action (I assume action since we are Lightning Experience) that will allow users to click on record page to create a Package.