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1418 results matched your search criteria
Getting status of each signer
Forum topic
OneSpan Sign
We have a service setup to get the "SIGNER_COMPLETE" notification but we need to iterate through and see who has signed and who hasn't. Is there a way in the .net code to get which signers are complete or at least which documents they have signed in the package?
Declined Process
Forum topic
OneSpan Sign
I'm looking for information on the declined process. When a signer declines a document, what happens in the system? Does the signer status get updated or is this at a package level? What happens to the package?
Setting ExpiryDate to null
Forum topic
OneSpan Sign
Hi, I'm having issues setting the expiration date to null. These are the functions I'm calling: EslClient eslClient = getEslClient(companyId); PackageId pkgId = new PackageId(packageId); DocumentPackage dp = eslClient.GetPackage(pkgId); dp.ExpiryDate = null; eslClient.UpdatePackage(pkgId, dp); Af
SMS Authentication for Signing Ceremony
Forum topic
OneSpan Sign
Hi, We have been using SMS Authentication for Signing Ceremony. First time when user clicks on link in email, a sms was sent. But after 2hr when user clicks on the same email link again no new code was generated and was able to use the code sent earlier. If this normal behavior?
Issue with Package creation usinf Salesforce Apex Rest API
Forum topic
OneSpan Sign
I am creating a package with a pdf file and JSON Payload with Package status as 'SENT'. It is creating the Packae successfully in Postman. But when I used the same file and JSON payload in the Apex class and posted the API it gave the response as a BAD request.
Download documents
Forum topic
OneSpan Sign
I have a question, when I did this tutorial check package status and download files , an
Getting documentid for SIGNED document into Notification
Forum topic
OneSpan Sign
We currently received notifications when the package is completed "PACKAGE_COMPLETE" however the documentid property is null. 
Unable to insert document with an existing package
Forum topic
OneSpan Sign
Hi, I am unable to insert document with an existing package. My sandbox api key and url work fine.
Participant esign session
Forum topic
OneSpan Sign
Hello, We have a condition where a participant goes to eSign, then quits mid-way. So for instance we have 3 forms to be eSigned, she eSigns 2 forms and quits. When she logs in again, we have to get the session token again - by sending a new packet. We cannot store the session token because the sessi
Package signed by one signer and not the other gives error
Forum topic
OneSpan Sign
We receive the following error message if the package is signed by the one individual and not the other when we do a check status call. Could not get signing status. Exception: The remote server returned an error: (404) Not Found.
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