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156 results matched your search criteria
Error when Multiple Signers With Same Email
Forum topic
OneSpan Sign
Hi, I am getting below error when I am trying to notify signer. {"messageKey":"error.validation.notifySigner.outOfOrder","code":400,"message":"Unable to notify the signer until it is their turn to participate.","name":"Validation Error"}
OneSpan SDK to retrieve
Forum topic
OneSpan Sign
We're trying to generate the package using template. Templates are created in sandbox.esignlive.com.
delegated signing with fromfile=true
Forum topic
OneSpan Sign
Below are the step we use for hand drawn signature capture using api
"Could not retrieve the transaction summary" Error When Setting Up Reminders
Forum topic
OneSpan Sign
We are having an intermittent issue with our REST API client. Normally, it posts the signing package create request in DRAFT status, posts the request to add reminders then posts a request to put the request into SENT status.
PDF signature
Forum topic
OneSpan Sign
Hello, I have run into some problems signing PDFs: 1- I was trying to have multiple signature on the same document for the same email and I was not able to do that.
How do I set the FromFile option on a capture field
Forum topic
OneSpan Sign
What parameter can I use on a capture tag, to set the fromfile value to true. I cannot find it anywhere. This is what I've tried, but it is not a valid parameter:
Template designer Add Recipient form validation
Forum topic
OneSpan Sign
Hi, When opening a new Template in the designer view embedded in our app I've noticed some things with the Add Recipient form:
Add document to existing package
Forum topic
OneSpan Sign
I was trying to add a new document to existing package and got the following error Cannot edit or delete package.","name":"Access Denied"
Change to Radio Buttons?
Forum topic
OneSpan Sign
Guys, Was there a change to how radio buttons are being sent? For some reason I am seeing an issue where it appears all of my radio buttons are being sent as the same group and when I try to pull the package information from the GET API call, they are not in the package.
display consent only first time for previously assigned signers
Forum topic
OneSpan Sign
Hi, I integrated the esignlive with the REST API. The only concern is there are too many clicks for the 2nd time signer(user).
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