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is there any way to adjust/move signature box by signer ?
Forum topic
OneSpan Sign
Hello   When signer receive the email to sign the document and after clicking the link document is opening.   is there any way signer can adjust signature box to move to correct position.  
Sample Reporting and Download App
Forum topic
OneSpan Sign
C# code that can be used to generate usage reports (code mostly by Duo) and also a downloader tab to download inflight and/or complete transactions and their associated files.  Useful to download and use as is or reuse the code in your OneSpan utility.  
Multiple signers and Multiple documents - com.silanis.esl.sdk.internal.EslServerException: Could not create a new package
Forum topic
OneSpan Sign
Exception in thread "main" com.silanis.esl.sdk.internal.EslServerException: Could not create a new package in one-step Exception: HTTP POST on URI https://sandbox.esignlive.com/api/packages resulted in response with status code: [400, Bad Request].
Can you mix-and-match remote authenticated signing with in-person signing within a single signature package?
Forum topic
OneSpan Sign
Hello, we currently are using e-signature packages (created using the RESTful API) where all signers are fully remote e-signers.
Receiving Extra Attachment Reject Emails when rejecting attachments using the .Net API
Forum topic
OneSpan Sign
We have integrated with OneSpan using your .Net SDK (version 11.12.0.0 ).  We have built out logic to reject attachments but we have come across a scenario where if a sender has multiple attachments that are rejected, when we reject those attachments using the AttachmentRequirementServi
Combining Approvals for same signer
Forum topic
OneSpan Sign
Guys - I have a document with 4 signature fields. When I tried to combine the fields for the one signer, it didn't work. Do we have to create a new approval for each new field that we are trying to sign? If not, can I get a JSON Package example of how to do it since mine isn't working.
500 EsepCommand failed and no fallback available.
Forum topic
OneSpan Sign
Hi, I'm trying to submit a payload to POST https://sandbox.esignlive.com/api/packages, in the past few days it has been intermittently working and not, this morning it hasn't been working at all yet. The error message is { messageKey: 'error.internal.default', technical:
Some REST API calls stopped working after Roles and Permissions were enabled
Forum topic
OneSpan Sign
Good day, I am using postman and have a few routines using the (CA) Sandbox API key and query layouts by email ID, which was working. I have another routine where I can delete the layout based on the ID copied from the routine described in the previous line.
Document edit and send back
Forum topic
OneSpan Sign
Hello, I have scenario in which I am sending packages to two users in order through signing URL.
Attach a Template in the webform
Forum topic
OneSpan Sign
How can we attach an existing Template of e-SignLive into our web forms without having to create and send a package using .NET SDK. Suppose we already have the template ready in e-SignLive.