OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Sending Signers a Copy of Signed Document
Forum topic
OneSpan Sign
I use the package creation document upload API to create a document for signature.
Change signer – make sms authentication as default
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our signature use cases. We have this below scenario, could you please check how can we handle this? 1. Email sent to signer named 'John Smith' for signature.
CreatePackage exception - Unexpected character encountered while parsing value: <. Path '', line 0, position 0.
Forum topic
OneSpan Sign
I have been using the .NET SDK solidly for about 6 weeks with no issue. My coworker mentioned 2 weeks ago that one day he suddenly could not create a signing package when he could the previous day.
Signing session for group signing
Forum topic
OneSpan Sign
In the application we have users and organizations. A user can be a member of an organization. The use cases for signing are as follows:       1) An individual user has a required signature field
Embedded signing URL generation
Forum topic
OneSpan Sign
Hi I have been playing with embedded signing URL generations lately and originally learned from this blog post that " Once you’ve gotten an authentication token, the next step is to build the fol
Find out if a Signer has opened an Email
Forum topic
OneSpan Sign
I hear from Account Reps at my Company that DocuSign has a feature that sends them an Email if the Signer has opened the Email sent to them by DocuSign. My ESign Customer Success Representative has informed my Colleague that ESign can do the same thing.
Use of App Shielding REST API
Forum topic
OneSpan Sign
Hi, We are trying to automate the app shielding process in our CI platform by using the REST API. The API method https://cp.onespan.com/public_api/v1/rasp/bind_package takes a file as a parameter but on use it returns "(422) Unprocessable Entity."
EWitness Player showing Email Sender Address
Forum topic
OneSpan Sign
Today in the eWitness player, when viewing a signing package. We are showing the email message, the subject, the To Address, and the text body of the message. However, we are not seeing the From email address. It would be useful to have this included to help with troubleshooting in the future.
Add signature to signed document
Forum topic
OneSpan Sign
Hi, Is it possible to add a signature to a document that has already been signed? Example. Document has one signing block. Person A has signed. Person B is now added to the package and also needs to sign the document Person A just signed. Can we add Person B to this same document? Thanks, Jason
Event Notifications and Document IDs
Forum topic
OneSpan Sign
If a OneSpan Sign package has 3 documents to sign, does the event notification send one message to cover all three documents or does it send 3 messages with different Document Ids?