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Unable to see Mobile number of recipient on Onespan portal
Forum topic
OneSpan Sign
On Onespan portal when we open any transaction, We can see email id of the recipients but we cant see mobile number of the recipients. We want to know if there is any option to see the mobile number. We wanted to ensure if the mobile number was entered correctly by users.
Failed to retrieve Session
Forum topic
OneSpan Sign
Receiving this error as we just switched our app over from sandbox to production.
Could not update role Exception
Forum topic
OneSpan Sign
Hi, When I try to updatePackage() I get the following exception. I am trying to update the package with additional signer information to a placeholder block in the document when I get this problem.
400 Bad Request
Forum topic
OneSpan Sign
Hey! I've used this codebase to put up a quick testing app: https://www.esignlive.com/blog/esignlive-how-to-creating-a-simple-php-web-application/ Unfortunately I am stuck for a day or so with a 400 error at this point: POST /api/packages/A8e11I57ytWC1GHJzzphfLISw04=/documents/signed_docum
Injecting fields
Forum topic
OneSpan Sign
Hello,   I am trying to inject data into a field on a PDF that is uploaded to onespan. I have the field in the following format   [Signer1.Capture1.Textfield1]  
Injecting fields
Forum topic
OneSpan Sign
Hello,   I am trying to inject data into a field on a PDF that is uploaded to onespan. I have the field in the following format   [Signer1.Capture1.Textfield1]  
Session Expire Event for a signer
Forum topic
OneSpan Sign
Is there a way to capture the session expired event for a signer?
Notify Signer's Session Expire Event
Forum topic
OneSpan Sign
Please provide a way to capture session expired event of signer
Customizing the designer signer options.
Forum topic
OneSpan Sign
Is there a way to customize what the user sees under the fields and types options in the designer? Basically, is there a way to turn off the mobile signature option in the type menu and the unbound fields (text box, check box, radio button, etc) in the fields menu? Thanks Colleen
Signer Authentication and Updated Date
Forum topic
OneSpan Sign
Hi team, We have few questions from our clients: Is there any event for "Failed Question & Answer Authentication” & “Question & Answer Authentication” or “Signing Session for Signer” ? For these events, JSON file (package file) gets updated, right?