2678 results matched your search criteria
When customer charged for this service
Forum topic
OneSpan Sign
I am currently creating a report about how many customer are signing the documents in one particular months. I was wondering when is customer charged during this process of signing the document, is it when customer actually signed the doc or is it when sSign have send the document to user.
Is There a Way to Unlock Secured PDFs Without Using Adobe Acrobat?
Forum topic
OneSpan Sign
 I’ve actually faced this problem, and I had a PDF that I could open but couldn’t print or copy anything from—it was really frustrating.
Document Fields Property is not returned as part of the Document
Forum topic
OneSpan Sign
I tried this one on SDK 10.10.1.0, and tried various different ways to see if it will return the Field properties and it failed to return. My PDF contains only 2 fields that I'm populating using Field Injection. Please see attached screenshot.
REST Callback URL feature- Is Callback key sent as Authorization header?
Forum topic
OneSpan Sign
Hello, I'm working on integrating the Callback feature with the current application. I'm using a Callback key in addition to the Callback URL, I have a doubt regarding the POST sent by the Esignlive after the occurrences of the events that are registered for.
changing the font size for the form fields is not reflecting
Forum topic
OneSpan Sign
I have changed the font Size  in the field formatting ( UI ) but its not reflecting while signing . 
In the callback JSON payload what is in the sessionUser property?
Forum topic
OneSpan Sign
For the different callback notification events in https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/set-callback-notifications&n
Is there a notification event available when user click on "Accept" button
Forum topic
OneSpan Sign
I have a custom consent form as the first document in the esign ceremony with OPT-OUT and ACCEPT buttons. I would like to know if there is a event notification that esignlive system sends out when User click on "Accept" button.
unlock signer doesn't work when transaction is completed via sender UI
Forum topic
OneSpan Sign
Hi ,
What is the minimum OS version for the OSS Mobile SDKs?
Forum topic
OneSpan Sign
What is the minimum Android OS version for the OSS Mobile SDKs? What is the minimum iOS OS version for the OSS Mobile SDKs?  
Is there any way to update the name of the document?
Forum topic
OneSpan Sign
Hi Team, I need to update the name of the document, please help me in that. Note: document has been already signed by 1 signer..   Thanks