OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Editable text fields
Forum topic
OneSpan Sign
Hi, I am trying to create a document with editable field which user will fill it out. But I cant find how to do it.
Add signatures later
Forum topic
OneSpan Sign
Hi I have code that creates signatures for two which I do in the beginning when I define the document.
RequiredFields not working
Forum topic
OneSpan Sign
Hey there, im having a problem with IsRequired propertie: 1 - Through the management console I created a DocumentTemplate (X) where I define all the fields and properties such as IsRequired. 2- Using the API im building a DocumentPackage where I upload a Document and I apply the template X.
ORA-12543: TNS:destination host unreachable
Forum topic
OneSpan Sign
Hi Team, The integration program was run 3 times back to back(the program was submitted after completion of previous integration program).  For the 1st and 2nd time, the integration program went into error as follows: ORA-29273: HTTP request failed
How to get Sender's ApiKey via API
Forum topic
OneSpan Sign
Hi, I need to get newly created sender's API key and store it in local database. Sender class does not contain attribute APIkey. Is this even possible?
New User Experience Designer
Forum topic
OneSpan Sign
Im using the REST API and doing a POST to /authenticationTokens/sender to get a SenderAuthenticationToken.
Transaction report that identifies the Delegated user that managed the transaction
Forum topic
OneSpan Sign
I have run the UI based transaction report and only the sender information is provided in the excel file. I have run the delegation report which only provides me the delegation activities, nothing transaction level related.
Custom field in callback notifications
Forum topic
OneSpan Sign
Hello,  We started integration with oneSpan and our applications and we are now facing issue with callback notification service. We have 2 applications which can initate signing process in oneSpan (sales app and hr app). Both has different client apps key configured.
How to retrieve file name of a document?
Forum topic
OneSpan Sign
Hello! I need to be able to pull down the name of the file that was uploaded with a document in a given package. I see that there is a "FileName" property on the "Document" object, but when I pull a package down and loop through its documents, the FileName is always null. Any assistance would be g
Unable to retrieve evidence summary
Forum topic
OneSpan Sign
Hi, I am trying to get evidence summary for a package . But it is returning a response with "Not Acceptable" and code 406. Below is the api url and response.