OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Combining Approvals for same signer
Forum topic
OneSpan Sign
Guys - I have a document with 4 signature fields. When I tried to combine the fields for the one signer, it didn't work. Do we have to create a new approval for each new field that we are trying to sign? If not, can I get a JSON Package example of how to do it since mine isn't working.
what will be the signing status of the signer who delegates/change to another signer?
Forum topic
OneSpan Sign
Hi Team, Signer1 -> delegates his signing to Signer2, what will be the signing status of both signers if we check with the following API's https://sandbox.e-signlive.ca/api/packages/<packageid>/signingStatus?signer=Signer1  ?
Save/Apply Layouts
Forum topic
OneSpan Sign
Good Morning OSS Community Team, I have a question about layouts, let me ask based on a scenario:
Registering for package level call backs
Forum topic
OneSpan Sign
Can I include a package id in the callback registration API so that I can register for different types of events for different packages ? If so then can you please provide a JSON sample.
Document types
Forum topic
OneSpan Sign
Hi Team, We have below types of documents in the create transaction request. 1. Sign  2. View   3. Accept Please clarify below questions: 1. How onespansign handles different types of documents?
Update Package from Draft to Sent Postman
Forum topic
OneSpan Sign
Hey guys,  I'm trying to put together the following flow:
Bulkifying Callout for Package Update APEX SDK
Forum topic
OneSpan Sign
Hey Team, If we have more than 50 documents assigned to one signer and if the signer get changed in the middle of the signing process. Can we update all the 50 document signers with the single callout.
HTML response instead of JSON
Forum topic
OneSpan Sign
Hi, One of our client reported this issue: They received the following HTML response to a request instead of the JSON payload they typically received. 405 Not Allowed 405 Not Allowed nginx/1.12.2
change the wording of button
Forum topic
OneSpan Sign
Hi, does the wording for the button such "opt out' or 'decline" can be changed? if so, does it apply to system level or account specific?   thanks, Cindy
Creator of Document Leaves Company
Forum topic
OneSpan Sign
What happens when the creator of the document leaves the company? If the creator had a delegate, will the delegate be able to finish any pending transactions?