OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Attaching a PDF to the Form via Sender to include in Package
Forum topic
OneSpan Sign
We have a use case for the sender to attach an additional PDF document to the form in the package.  For context, our implementation has a library of forms that our users can select from with pre-defined merge fields and signer blocks.  We do not use the designer tool.&n
Dashboard URL is not working
Forum topic
OneSpan Sign
Generated URL with below code is not working. String userAuthToken = eslClient.getAuthenticationTokensService().createSenderAuthenticationToken(packageId.toString()); String URL = String.format("https://sandbox.esignlive.com/auth?senderAuthenticationToken=%s&target=https://sandbox.esig
Error While Creating a PackageOneStep
Forum topic
OneSpan Sign
Hello, I am getting this error while generating eSign: Could not create a new package one step. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://sandbox.e-signlive.ca/api/packages.
Exception "Could not create a new package one step"
Forum topic
OneSpan Sign
Hi, I am getting the exception. Exception "Could not create a new package one step: Object reference not set to an instance of an object". I am on .NET version 4.7 and Newtonsoft 12.
Package Create
Forum topic
OneSpan Sign
Hi We are able to create the package but the status was not changing to SENT. below is the sample request we are using to create the package and then updating the status.  
Condition logic on Signature capture with text tags
Forum topic
OneSpan Sign
I have made a template the first signature capture mandatory for each signer and subsequently made the rest optional with conditional logic. This setup ensures that the mandatory capture becomes optional once any of the others are signed.
seting user language or package language is not working
Forum topic
OneSpan Sign
we have our application as front end to eSignLive system.
Text anchor full example
Forum topic
OneSpan Sign
I have a client who is using REST API to create package.
how can I determine intended recipients using the OssClient.GetPackage(new PackageId(packageId));
Forum topic
OneSpan Sign
I'm looking at switching from using the http client to using the sdk but I am running into diffences in the reponse object. The api returns a roles collection with a number of signers objects. the signers have a signer type, for ex.
Retrieving Users count via REST API
Forum topic
OneSpan Sign
Hi, We would like to retrieve the count of users created over a period of time. i.e. # of users created yearly. We are using the following API and it isn't providing us the desired results ...can you please assist? https://signer-esignlive.com/api/account/senders?search=created:2016 thanks Neel