OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Use of Approvals
Forum topic
OneSpan Sign
Hi,We need to use approvals in our project. We'd like to know how it works and the requirements has to fullfill to be a participants which make an approval in a document. Furthermore, 
Missing Signature.signed property
Forum topic
OneSpan Sign
We can verify when a signer signed all the documents as follow:
documentSigningOrderViolation exception while retrieving a document
Forum topic
OneSpan Sign
During the development of a small PoC, we have hit an exception in one of the REST calls that we are not able to resolve. What we are trying to do is the following: 1. Clone an existing template with one document and signature configured.
Error when Multiple Signers With Same Email
Forum topic
OneSpan Sign
Hi, I am getting below error when I am trying to notify signer. {"messageKey":"error.validation.notifySigner.outOfOrder","code":400,"message":"Unable to notify the signer until it is their turn to participate.","name":"Validation Error"}
Timely -- Error 403: The required permission was not found / Sending transactions on behalf of user
Forum topic
OneSpan Sign
I'm sending transactions on behalf of other users through the API.  I have the users set up with Role Sender. I was able to successfully send on their behalf in our testing onespan environment. 
Can there be two Signers having same Email ID in a package for Inperson case
Forum topic
OneSpan Sign
Hello, If for a single package there are three signers in which two have same email Id, and its a case of In-person, is there any way to allow same email address for two different signers. Thanks, Aniket
thank you message is not consistent
Forum topic
OneSpan Sign
Hi, I found out the message showed in the mobile device is not consistent between 'decline' and 'opt out'. there is '.' in 'opt out' message. see the attachment is it resource change or code change? thanks, Cindy
Limit on Q&A/challenge response questions
Forum topic
OneSpan Sign
Is there a limit on the number of questions that can be presented for validation. The code examples use two Q&As and the UI has a limit of two. Does the API have the same limit?
Signer Delegation Feature
Forum topic
OneSpan Sign
On OneSpan Sign, if I am a delegate for a user and I decide to sign a form on behalf of the user, who's name appears on the form signature?  Is it my name or the user I am delegate to?
Adding client logo to document
Forum topic
OneSpan Sign
One of the requirements I have is a possibility for user to place a logo on a document beside signature. I realize that I can add custom fields but none of them is an image type. Is this possible to achieve? And how?