OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Cannot send package without approvals
Forum topic
OneSpan Sign
Hi, I am getting below error while creating the package
PDF with multiple Signature Capture Fields - some of which are optional
Forum topic
OneSpan Sign
Hi Given that a PDF can accommodate multiple Signatures where some of them may not be required , how can I format my JSON so that it does not crash? Using the sample PDF in https://developer.esignlive.com/forums/topic/simulating-rest-workflow-using-soapui/ where it is a form with a possibility of
Updating event notification URL
Forum topic
OneSpan Sign
I see in your .net SDK documentation that you can setup the push notifications by running this code: eslClient.EventNotificationService.Register(EventNotificationConfigBuilder.NewEventNotificationConfig(URL) .WithKey(APIKEY) .ForEvent(EVENT1) .ForEvent
Force mobile UI for signing ceremony?
Forum topic
OneSpan Sign
Hello, I are not using the iOS SDK, and instead loading the signing ceremony from the signingURL in web views on both iOS and Android tablets.
Handover URL
Forum topic
OneSpan Sign
I am also finding it difficult to set the correct href. When I use the example 'www.google.com' when the button is clicked it has a query string attached. When I use a my own url urlencoded spaces are inserted or it redirects to esignLive's sandbox url and comes back with no transaction found.
Signing ceremony customing
Forum topic
OneSpan Sign
Actually it's 2 questions, sorry (don't want to create a thread for every minor Q) 1. After a signer completes signing a document, there'll be a "Thank you for for using e-Signlive" pop-up, if it's closed, the sandbox will show the completed form and a link to download it in the header.
Difference between CreatePackage and CreatePackageOneStep
Forum topic
OneSpan Sign
Hello, I'm trying to understand the difference between CreatePackage and CreatePackageOneStep in the .Net SDK.
Error during create package one step
Forum topic
OneSpan Sign
Hello team I am getting following error while trying to utilize create package one step functionality exposed. "Could not create a new package one step. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://sandbox.esignlive.com/api/packages.
404 Not Found Error with Two Signers
Forum topic
OneSpan Sign
When we have a package that has two signers and one signer has completed signing and the other is still pending, when we perform a check status, we are getting the following error. Could not get signing status. Exception: The remote server returned an error: (404) Not Found.
How to Add Remote Signing with the existing Imperson Signing process Using API
Forum topic
OneSpan Sign
Hello, We are using Impersonate Signing process with eSignLive for one of our client, now client needs to use both Impersonate and Remote Signing (use anyone of for a particular transaction) for same Account.