OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

614 results matched your search criteria
"Unauthorized Access. Session May have expired" Error.
Forum topic
OneSpan Sign
Hi, Our customers are periodically getting the following error while trying to publish an approval: "Unauthorized Access We're sorry. Your session may have expired. Please try again.
PDF Library error on package creation
Forum topic
OneSpan Sign
Hello,
Add Radio text tag
Forum topic
OneSpan Sign
Hello Sir, I have added radio control tag inside the pdf file like below way : §-esl:signer1:Radio:Group("opt1")-§ §-esl:signer2:Radio:Group("opt1")-§Ja §-esl:signer1:Radio:Group("opt1")-§ §-esl:signer2:Radio:Group("opt1")-§Nee But getting below error : {"Could not upload document to pa
Upload Document with Text Anchors - 500 error
Forum topic
OneSpan Sign
I'm receiving a 500 error when I upload a document to /packages with the following roles and approvals. Any idea where the error could be coming from?
Creating package with multiple document binaries, uploading with superagent.
Forum topic
OneSpan Sign
Hi! I have been trying to upload multiple documents with a post request to '/api/packages' (the sandbox) url and getting getting the error indicating the number of documents sent in the payload is different from what I attached, Could have a look at the code and let me know, what I am missing?
Get 400 error Cannot send package without approvals when eslClient.SendPackge()
Forum topic
OneSpan Sign
Use the .NET sample code https://developer.esignlive.com/guides/feature-guides/document-extraction/ to generate eSign. The field name is [Client1.Capture1] with field type is 'Signature' in PDF file. But get error message Silanis.ESL.SDK.EslServerException: Could not send the package.
400 error when creating package
Forum topic
OneSpan Sign
Hello team, We have a client who was following the example code from this link: https://www.esignlive.com/blog/esignlive-create-send-package-rest-ruby They used the Package Definition JSON from this link: https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-rest/ And
What is the limit of characters of a Signer's title?
Forum topic
OneSpan Sign
I am getting an error that does not allow me to send my document and I believe is due to a limit on the contact's title. "Error: Please enter a shorter title"
MSSDeviceBinding.DeviceBindingError.accessGroupNotAccessible code -8002
Forum topic
Mobile Security Suite
I need help with the following error: "Exception in onOrchestrationError: internalError(code: -8002, error: MSSDeviceBinding.DeviceBindingError.accessGroupNotAccessible(accessGroup: Optional(J2Q9795QN9.com.onespan.orchestration.sampleTest)))".
Error creating OneSpan package with documents: 520 - null
Forum topic
OneSpan Sign
Hi all, What does the following error message mean when trying to pass through a Salesforce attachment to OneSpan? Error creating OneSpan package with documents: 520 - null - error code: 520