OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

342 results matched your search criteria
Document could not be flattened ??
Forum topic
OneSpan Sign
Hi! When sending some eSignLive packages (.NET SDK), here is the error message I receive for some of the packages I send (it works for others :-S) What does it mean that my document could not be flattened ?
Remove Authorization document case-by-case
Forum topic
OneSpan Sign
Sometimes (not always, depends on situation) we want to remove the default Authorization document. I would like to know how to do it with REST API using JSON and http calls to the server.
How to get a signed document list in a specific period
Forum topic
OneSpan Sign
My company has an OneSpan account to request customer's e-signatures consistently.
Creating package with multiple document binaries, uploading with superagent.
Forum topic
OneSpan Sign
Hi! I have been trying to upload multiple documents with a post request to '/api/packages' (the sandbox) url and getting getting the error indicating the number of documents sent in the payload is different from what I attached, Could have a look at the code and let me know, what I am missing?
restrict senders to only use templates
Forum topic
OneSpan Sign
Without an enhancement request is it possible to restrict a group of users to only be able to select a template and not allow them to upload documents?
email customization
Forum topic
OneSpan Sign
Hi, We are implementing electronic signature capture on some of our documents and I'm currently in the process of setting up outgoing notifications to customer once signature has been obtained. i.e signing ceremony is complete. For speed, I used the sandbox.
Retrieving the Actual Signature from a Capture
Forum topic
OneSpan Sign
My company has a need to retrieve the actual signing stroke data that results from a CAPTURE type signature. It appears that this data is available already, but I cannot find documentation for the format of that data.
Invalid email for role Signer1 at row 1 - 20 - uploaded a bulk file
Forum topic
OneSpan Sign
Hi,  I'm getting an error for invalid email  when I uploaded a bulk file.  I checked the emails and they are correct.  Can you help me with this? 
Page not found
Forum topic
OneSpan Sign
Hi, The following link is not working : https://developer.esignlive.com/app/uploads/test_text_tag.pdf Could you please fix it ? Thanks,
Best Way to Place Fields for New Upload
Forum topic
OneSpan Sign
I have a document that is newly uploaded and created on the fly. What is the best way to place the signature fields within the PDF? Is this a separate REST API call?