1494 results matched your search criteria
How to Access Document Fields - Fields count is 0.
Forum topic
OneSpan Sign
I'm trying to pull down completed packages and read the fields. None of my documents have the fields array populated.
Send a reminder via the C# SDK
Forum topic
OneSpan Sign
Hi, Does anyone know if it's possible, given a PackageID, to trigger a reminder email so that all the signers are reminded to sign ?
In-person session in an iframe
Forum topic
OneSpan Sign
I have been trying to wait to ask more questions and consolidate them in one post for you. Your welcome. :) Regarding the iframe/inperson signing ceremony. In the package API that we send to eSignLive to create the signing ceremony iframe, is an email address for each signer required?
Parallel signing question
Forum topic
OneSpan Sign
Hi, Could you please tell me if the following is possible using esignLive UI (we do not want to go the API route) 1) If the package has say 5 signers , can we set it up such that the first 3 sign sequentially and the last 2 in parallel 2) If the package is set to have all signers sign in paralle
Version 9.4 createSessionToken Failure: Could not deserialize JSON Invalid State
Forum topic
OneSpan Sign
Hi, When creating a package and calling the setName method with a string containing a period or dash the JSON response says deserialization failed, upon further inspection there were also code 400 "invalid state" messages included. How can we fix this?
Handover link not showing
Forum topic
OneSpan Sign
Hi, We are noticing that the handover link is not showing after signing all the documents. Steps to reproduce: 1. We create a package with 4 signers 2. User 1 signs everything works fine, we see the handover link. 3.
Submission deadline?
Forum topic
OneSpan Sign
Once a customer submits a document for signature, does the system automatically cancel the submission after a certain amount of time? We have an application that is using the .Net API to submit documents for signature.
Error creating package
Forum topic
OneSpan Sign
User is receiving error: 02/25/2019 08:35:41.00: Could not upload documents to package. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://apps.esignlive.com/api/packages/fnoXU33p3SSUy7mp4T_D6zLeA4o=/documents.
Rest API , match the font of label field to the other fonts in the document
Forum topic
OneSpan Sign
Hi,  Is there anyway to match the label font size with the other words . I can see the configuration to change label and form fields , how to see the font size of the other words in the document in sandbox . so that i can match the font .   Thanks in advance!
OneSpan Sign Developer: Transaction Export & Download Tool (CONNECTION ISSUE)
Forum topic
OneSpan Sign
We are trying to use this tool to download all the documents and test summaries of the application. However, when trying to connect through the channels offered by the system, it throws us the following error.