1607 results matched your search criteria
documentSigningOrderViolation exception while retrieving a document
Forum topic
OneSpan Sign
During the development of a small PoC, we have hit an exception in one of the REST calls that we are not able to resolve. What we are trying to do is the following: 1. Clone an existing template with one document and signature configured.
Could not update role Exception
Forum topic
OneSpan Sign
Hi, When I try to updatePackage() I get the following exception. I am trying to update the package with additional signer information to a placeholder block in the document when I get this problem.
rest api innform in cc
Forum topic
OneSpan Sign
Can we send mail in cc to another user when package is send using rest api, when singer get's mail at same time cc mail goes to another email can we do that using Rest API. Thanks
Can there be two Signers having same Email ID in a package for Inperson case
Forum topic
OneSpan Sign
Hello, If for a single package there are three signers in which two have same email Id, and its a case of In-person, is there any way to allow same email address for two different signers. Thanks, Aniket
Dynamic Logos in Email Templates
Forum topic
OneSpan Sign
Hi team, One of our client is asking whether it's possible to have dynamic logos in their activation email. They want to have different logos per package depending on the recipient information. Any suggestions? Thanks in advance!
Upload multiple Documents using ONESPAN SIGN API
Forum topic
OneSpan Sign
Hi, Is there any documentation on how to upload multiple documents using the ONESPAN SIGN API, currently trying to use POST /api/packages/{packageId}/documents, however second document doesn´t get uploaded.  
Multiple Signers for the same Signature
Forum topic
OneSpan Sign
Hi, I'm trying to set up a package where two signers are eligible to sign the same field, and one of them signing would be enough to complete it. Is there a way to accomplish this? Thanks in advance!
Digital Signature capturing text box not displaying for eSignature
Forum topic
OneSpan Sign
Hi, 1. Digital signature capturing block not showing for esignature in document. 2.
Group Signing using APIS
Forum topic
OneSpan Sign
I was able to sign a document when a signer is assigned to a signbox using API. But the same users sign is not possible when the singer belongs to a group. is there any restriction to sign via APIs for groups? API response is 200 for both. 
Is there a way to have signer profiles retain advanced properties?
Forum topic
OneSpan Sign
Specifically the check-box that ensures automatic email delivery of final signed docs. This is over-written each time to a default un-checked setting, which adds an extra step to the package creation process for user-driven signing.