196 results matched your search criteria
Forum topic
OneSpan Sign
Hello,
I'm trying to change a signer using .Net API's as below. The code runs perfectly but not sure if the change happened at eSignLive side or not.When the new signer try to access the document he gets an unexpected error.
Forum topic
OneSpan Sign
When user change email address (ex: email domain changed or user get married) results in a new account generated in OneSpan eSign. So there is a chance for a user to lose access to his/her documents and results in duplicate user accounts.
Forum topic
OneSpan Sign
We're using OneSpanSDK to generate e-signatures for clients, we're maybe generating ~800 per day. Every now and again a client will receive an
Unauthorized Access
Failed to validate token.
Forum topic
OneSpan Sign
I need a way to prefill some input values. This is something that we can done with onespan sign api today, but prefill input are mutable (once approval access to signing url, he can change their values)
Forum topic
OneSpan Sign
So I have a current workflow that includes KBA on some signers for various packages. When the signer gets their signing url, we are seeing the attached error on the screen. Sometimes it takes us to where we can then proceed to answer the KBA and sometimes it doesn't.
Forum topic
OneSpan Sign
We are using the designer functionality in an iframe inside our application as described in the below reference,
Reference : http://docs.esignlive.com/content/c_esignlive_integrator_s_guide/sdk/e_preparing_documents/designer.htm
Whenever there is an update to the package, we are creating a Sessio
Forum topic
OneSpan Sign
Once the Package is updated with status = "SENT", emails are sent to the corresponding applicants (signers) in the package.
However, since this process is happening in front of the Lender, I would I like to provide the applicants (borrower) who are in front of the Lender to have access to the Signin
Forum topic
OneSpan Sign
Hello,
I are not using the iOS SDK, and instead loading the signing ceremony from the signingURL in web views on both iOS and Android tablets.
Forum topic
OneSpan Sign
After doing some 11.39 SANDBOX testing; seems retrieving Sender via Email works but retrieving Sender via Sender ID does not.
Forum topic
OneSpan Sign
We have a requirement, to setup a group of signers, where the email notification goes to a email group, and whoever part of that group can pick the request from queue and make progress in signing ceremony.
Is it possible to setup the signers in a group without Sender access?
When we test setting u