159 results matched your search criteria
Forum topic
OneSpan Sign
SSO PROBLEM, I explain the problem to you :
Forum topic
OneSpan Sign
Hi,
I would like to understand how do we retrieve signingUrl when we pass signerId as an email address. I am using below snippet
eslClient.getPackageService().getSigningUrl(transactionId, userIdentifier);
here I've userIdentifier is e.g. "[email protected]"
Forum topic
OneSpan Sign
Our java application runs on WebSphere 8.5.5 and IBM Java 1.8
When attempting to connect to OneSpan the TLS Cipher negotiation is resulting in dropping down to TLS 1 which OneSpan then rejects.
So in the java sdk com.silanis.esl.sdk.internal.Client.java
protected SSLConnectionSocketFactory b
Forum topic
OneSpan Sign
Hi, Good day!
We are configuring KBA authentication and doing it in initial package creation call, it is working fine for kba-us provider while for kba-canada, we are getting the response as postal code and province cannot be empty. what might be the issue? please let us know.
Forum topic
OneSpan Sign
Hi,
We have been trying to sign all documents using the canadian REST API (e-signlive.ca/api)
We tried creating a package with the code provided on https://developer.esignlive.com/guides/feature-guides/sign-documents/ .
We added a role ('Sender') and approval for this role.
{
"name":"Cont
Forum topic
OneSpan Sign
Hi,
I'm trying to submit a payload to POST https://sandbox.esignlive.com/api/packages, in the past few days it has been intermittently working and not, this morning it hasn't been working at all yet.
The error message is
{ messageKey: 'error.internal.default',
technical:
Forum topic
OneSpan Sign
Hello there,
I am trying to send two documents to be signed by the same person. so I am creating two document builders adding the email address to each one of them, but it keeps failing with the error that the email is already in use for this package.
Forum topic
OneSpan Sign
Any thoughts on why message is null? I entered text on the decline to sign. I received the decline event notification.
Event:
Forum topic
OneSpan Sign
Hi,
in our log, I found there is API call for 'verification/verificationType, what does it do? and it seems there is error(key=error.notFound.signerVerificationNotFound), what does this error mean?