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2539 results matched your search criteria
No Role found for signer email
Forum topic
OneSpan Sign
Our client is receiving the error message "No Role found for signer email" when trying to send a package. We are creating a custom ID however the custom ID is guaranteed to be different (one ends in -1 the other in -2).
When customer charged for this service
Forum topic
OneSpan Sign
I am currently creating a report about how many customer are signing the documents in one particular months. I was wondering when is customer charged during this process of signing the document, is it when customer actually signed the doc or is it when sSign have send the document to user.
Remove the owner from signers list if no documents for owner to sign?
Forum topic
OneSpan Sign
Guys, I am seeing the owner of the account in the signer's dropdown list on documents where the owner isn't a signer. Is there a way to remove that from happening?
automatically scroll to next signature after user clicks to sign
Forum topic
OneSpan Sign
Hello,
yellow sticky note
Forum topic
OneSpan Sign
Hi, If there are multiple documents to be signed, there is a yellow sticky note provided by eSignLive.
Math in a template
Forum topic
OneSpan Sign
Hi,
Unable to add document to a package
Forum topic
OneSpan Sign
I am trying to add documents to a package but unable to do so. I have tried two method:
Update document content & signers reatining the already obtained signature
Forum topic
OneSpan Sign
Hi On an In progress transaction (SIGNING_PENDING) with multiple signers & with Document A that is signed by (SIGNING_COMPLETE) Signer A, is it possible to update the document content (bytes) without losing the already obtained signatures from Signer A?
Regarding availability of TextTag for Signing Time
Forum topic
OneSpan Sign
Hi TeamUser wants to have signing time along with singing date. Team found there is a text tag esl:InsuredSigner1:SigningDate to print signing date. The tag signingdate prints only date and not the time.
Meaning of provider element role/signers/delivery
Forum topic
OneSpan Sign
What is the meaning of the provider element of role/signers/delivery, i.e. when one defines a role, one can specify
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