OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Manual Sign on Desired Docs in Package
Forum topic
OneSpan Sign
Hi Team, Can we disable Click to Apply feature to required documents and manually sign on that document in the package. Thanks, Navya.
DocumentConversionCommand failed and failed retrieving fallback
Forum topic
OneSpan Sign
Hello, This was working yesterday, and now I'm getting the following error. There haven't been any code changes on our end. Using .NET SDK version 11.0.0. Could not upload document to package. Exception: The remote server returned an error: (500) Internal Server Error.
Bulkifying Callout for Package Update APEX SDK
Forum topic
OneSpan Sign
Hey Team, If we have more than 50 documents assigned to one signer and if the signer get changed in the middle of the signing process. Can we update all the 50 document signers with the single callout.
Customizing the Signing Ceremony Colors
Forum topic
OneSpan Sign
In the eSignlive documentation below, it states that we can customize colors for the signing Ceremony. But I don't see any reference to it in any of the sample code or other areas of the document.
Maximum number of Signers/Recipients
Forum topic
OneSpan Sign
Looking to figure out if there is documentation or a reference to the maximum number of signers/recipients one can have in any given document. 
Account Setting inquiry
Forum topic
OneSpan Sign
Hi, I'd like to know where can I set this property? 1) Confirm button: Enable/Disable confirmation dialog after signing a document 2) Default Consent Document (TURN OFF)
data retention and doc access
Forum topic
OneSpan Sign
Hi -  trying to confirm some data retention setting and its affect on being able to retrieve documents.
Error creating package
Forum topic
OneSpan Sign
User is receiving error: 02/25/2019 08:35:41.00: Could not upload documents to package. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://apps.esignlive.com/api/packages/fnoXU33p3SSUy7mp4T_D6zLeA4o=/documents.
/components/schemas/Package does not exist in Sandbox interactive API documentation
Forum topic
OneSpan Sign
I'm trying to looking up the documentation for the POST /api/packages call within the Interactive API Definitions page in the sandbox environment, but when I click on this method, the page displays the following error:
Is there any way to update the name of the document?
Forum topic
OneSpan Sign
Hi Team, I need to update the name of the document, please help me in that. Note: document has been already signed by 1 signer..   Thanks